Submit a Technical Support Request
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Dear valued customer, we are aware of a problem with our training products that people are describing as "garbled or squeaky audio". This problem is related to an Adobe flash player update, released after our products were manufactured. We have a
resolution on this issue
on our technical support page. After implementing the fix, we recommend saying NO to future flash player updates (as re-installing the latest flash player causes the problem to recur). We are sorry for any inconvience.
* Description of Problem:
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* What product do you need assistance with?
Getting Started with QuickBooks POS
Learning Accounting Essentials (for QB Simple Start)
Learning QuickBooks (Desktop)
Learning QuickBooks Online Edition
Macintosh Learning QuickBooks
Mastering Accounting Basics for QuickBooks
Mastering Excel for QuickBooks Users
Mastering QB for Construction
Mastering QB for Nonprofits
Mastering QB Online Seminar
Mastering QuickBooks Enterprise Solutions
Mastering QuickBooks for Accountants Level 1
Mastering QuickBooks for Accountants Level 2
Mastering QuickBooks Level 1
Mastering QuickBooks Level 2
Mastering QuickBooks POS
Mastering Word for QuickBooks Users
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* Product Version:
2009
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* Where did you purchase the product?
Real World Training
Intuit
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* Is this a new problem or an existing one?
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* What operating system do you have?
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