Fixing Garbled "Chipmunk" Audio

Product(s) Affected:

 All version 2007/2008 products, All Windows Operating Systems

Problem:

After installation, you try to play a topic and the audio starts off fine, then start "blipping", "chirping", and gets progressively worse until the audio sounds like a "Chipmunk". This problem is due to a bug in a previous release of Adobe's Flash Player.  However, Adobe has released a new flash player that resolves this issue in less than 5 minutes.

Solution:

Fix the Chipmunk Audio Problem:  Click this link to install the Flash 10 Player. After clicking this link, Click Run.  After the flash player is downloaded, click Run again (if prompted) to complete the installation. (Vista users: click Allow if prompted) Your training product will now play without any audio issues.

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